FAQ
How long does shipping take?
Processing takes 1–3 business days and delivery takes 3–5 business days within the USA.
Do you offer free shipping?
Yes. We offer FREE shipping on all U.S. orders.
Where do you ship from?
Orders ship from Ogden, Utah, USA.
Can I return my order?
Yes.
Returns are accepted within 30 days for unused items in new condition.
How long do refunds take?
Refunds are processed within 7 business days after inspection.
How can I track my order?
You will receive a tracking number by email once your order ships.
Are payments secure?
Yes. Payments are securely processed via Shopify Payments with SSL encryption.
How do I contact support?
Email us anytime at support@blackstonee.shop
